My experience with Kevin and his team at Pure Illumination from start to finish, their professionalism stood out in every interaction. The product quality is outstanding—clearly made with care and attention to detail. What truly sets them apart, though, is their exceptional customer service. They genuinely keep the customer in mind at every step, making you feel supported and heard.
There’s never any pressure to move forward, which makes the process feel comfortable and honest. It’s clear that if any concerns were to arise, they’d be addressed quickly and with care. Pure Illumination is a company you can trust—they go above and beyond to ensure you’re happy and confident in your decision. Highly recommend! 10 Stars in my book
— Charles Woods / Pure Lumination
From the office to the installation, everyone involved were very professional. The owner was onsite and hands on throughout the deck tear down and complete install. Took time to explain the process and answered all my questions. Kept us informed during the entire process. We are extremely happy with the final outcome.
— Richard Serna
John and his crew renovated our deck and added lighting last summer. John spent plenty of time with us on design options and successfully navigated issues with the material supplier as well as weather delays. John and his crew went over and above on all aspects of the installation. Overall we were very happy with the results. Five stars!
— Jack S
Kevin and Amy did a terrific job with our new Christmas lights. The house looks great! Thank you!
— Bill Balachowski
Pure Illumination listens to what concept we wanted and did just that! John had great suggestions and Kevin with his crew did an excellent job creating an illuminating wonderland!
— Sheila wadkins
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